This Privacy Policy governs the manner in which Youth With A Mission Brisbane collects, uses, maintains and discloses information collected from users (each, a "User") of the www.ywambrisbane.com website ("Site"). 

 

YWAM Brisbane is committed to protecting your privacy and providing you with the best possible service experience. YWAM Brisbane is bound by the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs) as well as ACNC External Conduct Standards 2019. Where we collect personal information from individuals located outside Australia, including the European Union, we take reasonable steps to ensure that such information is handled in a manner consistent with applicable privacy laws and good practice.

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from Users in a variety of ways in connection with activities, services, features or resources we make available on our Site. 

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Users may visit our Site anonymously where it is practicable to do so. 

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We will collect personal identification information from Users only if they voluntarily submit such information to us. 

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If you choose not to provide certain personal information, we may not be able to provide you with access to certain services, features or activities.

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about Users whenever they interact with our Site. The non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

WEB BROWSER COOKIES

Our Site uses ‘cookies’ to enhance a User’s experience. We use cookies to personalise content, to provide social media features and to analyse our traffic. The User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to store information about the Users preferences for use of the Site. The User may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly as a result.

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We also share information about your use of our site with our analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website.

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Cookies are small text files that can be used by websites to make a user’s experience more efficient.

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The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

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This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

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Where required, we will seek your consent to the use of cookies. You may manage your cookie preferences through your browser settings.

HOW WE USE COLLECTED INFORMATION

YWAM Brisbane may collect and use Users personal information for the following purposes:

• To run and operate our Site - We may need your information to display content on the Site correctly.

• To improve customer service - The information the User provides helps us respond to customer service requests and their support needs more efficiently.

• To personalise User experience - We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

• To improve our Site - We may use feedback Users provide to improve our products and services.

• To send periodic emails - We may use the email address a User provides voluntarily to respond to their inquiries, questions, and/or other requests.

• To send regular update emails - We may use the email address a User provides voluntarily to send regular emails to inform the User of updates.

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We only collect and use personal information where it is reasonably necessary for our functions and activities.

 

OVERSEAS DISCLOSURE

Some of the third-party services we use (such as website hosting, analytics providers, email platforms or cloud storage services) may store or process personal information outside of Australia. Where this occurs, we take reasonable steps to ensure that these organisations handle your information in accordance with applicable privacy laws.

ACCESS, CORRECTION, DELETION OF YOUR INFORMATION

We respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided through your use of the Site. If you wish to access or amend any other Personal Data we hold about you, or to request that we delete or transfer any information about you, you may contact us as set forth in the ‘Contact Us’ section. At your request, we will have any reference to you deleted or blocked in our database(s).

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At any time, you may object to the processing of your Personal Data, on legitimate grounds, except if otherwise permitted by applicable law. If you believe your right to privacy granted by applicable data protection laws has been infringed upon, please contact YWAM Brisbane's privacy contact at info@ywambrisbane.com. 

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You may opt-out from the collection of navigation information about your visit to the Site by Google Analytics by using the Google Analytics Opt-Out feature.

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We will respond to requests for access or correction within a reasonable timeframe.

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PRIVACY COMPLAINTS

If you have a concern or complaint about how your personal information has been handled, please contact us using the details below. 

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We will acknowledge your complaint and respond within a reasonable time frame. Please see our Complaints Policy.

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If you are not satisfied with our response you may contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au 

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot ensure or warrant the security of any information you transmit to us or store on the Site, and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If you believe your Personal Data has been compromised, please contact us as set forth in the ‘Contact Us’ section.

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If we learn of a security system breach, we will inform you and the authorities of the occurrence of the breach in accordance with applicable law.

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We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our ministry partners and trusted affiliates for the purposes outlined above. We may use third-party service providers to help us operate our ministry and the Site or administer activities on our behalf, such as sending out newsletters, surveys or hosting. We may share Users information with these third parties for those limited purposes, provided the User has given us permission. This permission is obtained when the User uses this Site as outlined below in ‘Your Acceptance of These Terms’.

 

ELECTRONIC NEWSLETTERS

If the User decides to opt-in to our mailing list, they will receive emails that may include ministry news, updates, related opportunity or service information, etc. We may use third-party service providers to help operate our ministry and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share the Users information with these third-parties for those limited purposes provided that the User has given us their permission. This permission is obtained when the User decides to opt-in to our mailing list.

THIRD PARTY WEBSITES

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

 

PROTECTING CHILDREN AND YOUNG PEOPLE

YWAM Brisbane recognises the importance of protecting the privacy of children and young people. We may collect personal information from individuals under the age of 18 in connection with participation in programs such as youth camps, training courses, or other ministry activities.

 

Where we collect personal information from a person under the age of 18, we will do so with the consent of a parent or legal guardian, or through an application process that involves a parent or guardian.

 

We take reasonable steps to ensure that personal information relating to children and young people is handled with appropriate care and is only used for the purpose for which it was collected.

CHANGES TO THIS PRIVACY POLICY

YWAM Brisbane has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this Policy. If you do not agree to this Policy, please do not use our Site. Your continued use of the Site following the posting of changes to this Policy will be deemed your acceptance of those changes.

CONTACTING US

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this Site, please contact us at:​

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Youth With A Mission Brisbane
Attn: Privacy Policy
671 Samford Rd
Mitchelton, QLD 4053
Australia

+61 38 555 111
info@ywambrisbane.com

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